Honest Review Policy
Our Commitment to Honest Reviews
We value honest feedback from our customers. Reviews help us improve our products and services, and they help other customers make informed purchasing decisions. However, we also believe in maintaining a respectful and constructive online community.
Our Review Policy
To ensure a positive and informative review environment, we will remove reviews that:
- Contain personal attacks: This includes insults, threats, or any language that targets individuals or groups.
- Are unrelated to the product: Reviews should focus on the product's quality, performance, or your experience with the product.
- Promote or discourage specific actions: Reviews should be genuine opinions, not attempts to influence others' behaviour.
- Violate copyright or trademark laws: All content in reviews must be original and respectful of intellectual property rights.
- Are suspected of being fake or fraudulent: We may remove reviews that appear to be written by someone who has not actually purchased or used the product.
Reporting Reviews
If you believe a review violates our policy, please report it to us at support@mrsnuff.com. We will investigate the report and take appropriate action.
Our Response to Reviews
We appreciate all feedback, both positive and negative. We may respond to reviews to address concerns or provide additional information.
Thank you for your cooperation in maintaining a positive and respectful review community.